Shipping Terms and Conditions
- All orders are shipped out within 48 hours.
- All items are physically located in Canada and shipped out from our Vancouver, British Columbia warehouse.
- You will receive a shipping confirmation email with a tracking number once your order has been shipped.
- We ship to Canada, United States, and Internationally around the world.
- All orders are shipped out by UPS or Canada Post.
- We are not responsible for items lost or damaged during shipping unless shipping insurance was explicitly purchased.
- We are not responsible for items seized or damaged by customs, it is the customer's responsibility to know and abide by their local importation laws of their state and country.
- We are not responsible for any import duty charges or taxes you may be charged once your package enters your country.
- International Shipping and Handling charges are to be paid in full before a ny order is shipped out and the fee varies depending on the size and weight of the items, the shipping method as well as your location.
Shipping Charges Under $100 - $19.95 Shipping Fee
All orders over $250 before taxes are eligible for FREE GROUND SHIPPING via Canada Post or UPS. There is a flat rate shipping charge of $15 for all orders under $100 and $25 for orders over $100 but under $250. Customers require a their orders faster can upgrade to UPS Expedited shipping for an additional amount, please inquire for exact shipping quote for faster shipping methods. Additional shipping charges may apply for orders outside of Canada and USA. There may be an extra shipping charge for wholesale customers depending on the size of the order.
$101-$250 - $24.95 Shipping Fee
Over $250 - FREE SHIPPING
Shipping Delivery Times
All orders are shipped out within 24 hours upon successful completion of payment. While we cannot guarantee delivery times, the table below outlines the basic delivery time for UPS Standard Ground Shipping. International orders may take longer due to customs inspections or variations in international delivery standards.
| Canada |
|Western Canada (BC, AB, SK, MB) || |
1-3 Business Days
|Eastern Canada (ON, QC, NB, NS, NF) || |
4-7 Business Days
| United States |
|Northwest US (WA, OR) || |
2-3 Business Days
|Midwest US (MT, ID, NV, UT) || |
3-4 Business Days
|Southwest US (AZ) || |
4-5 Business Days
|Western US (CA) || |
3-4 Business Days
|Central US (IA, MN, TX) || |
4-6 Business Days
|North Eastern US (NY, NJ) || |
5-6 Business Days
|Eastern US (FL) || |
5-7 Business Days